01 Arrival / Departure
Check-infrom 15:00
Check-outby 11:00
Reception is open from 8:00 to 20:00, and we would be grateful if you could let us know your arrival time.
If you expect to arrive before the time indicated, don't worry: you can use our luggage storage free of charge, and our concierge will be happy to recommend places of interest nearby.
Please remember that the room must be vacated by 11:00. On departure, any amounts not yet paid must be settled, including bar extras and the tourist tax, and the room key must be returned.
02 Pets
Pets are allowed: we are pet friendly, provided that your dog stays with due respect for the property.
03 Linen and Irons
Our property cares about the environment: please leave your bath towels on the floor only if you would like them to be replaced. We kindly ask you to use water and electricity sparingly, making sure to switch everything off before leaving the room.
Irons, electric hot plates and food warmers of any kind may not be brought into the rooms. If you need anything ironed, our staff are always available to help.
04 Valuables
The company accepts no liability and is not obliged to provide reimbursement for belongings left unattended. Under the Italian Civil Code, we are obliged to accept items for safekeeping, but we reserve the right to refuse to hold items that are dangerous, bulky or of excessive value.
05 Emergencies
Our reception is open from 8:00 to 20:00. During these hours, a member of staff is always available to contact the police (113), the medical emergency services (118) or the fire brigade (115). Outside these hours, in the event of an emergency or fire, you will need to contact the emergency services yourself.
Our property has a first-aid kit for basic emergencies; however, medication cannot be administered for any reason.
06 No smoking
As our property is furnished with quality materials and promotes a healthy lifestyle, please note that smoking is prohibited in all rooms. Smoking is permitted only in outdoor areas. In all indoor areas of the property, including the rooms, smoking is prohibited in accordance with Art. 51 of Law no. 3 of 16/01/03. In the event of a breach, a compensation charge for smoking in the room will be applied.
07 Booking guarantee
To guarantee your booking, a credit card must be provided; no pre-authorisation will be made without the cardholder's consent.
Guests without a booking (walk-in) who do not have a credit card will not be admitted to the premises of our property.
08 Complaint handling
The management is happy to receive complaints, reports, suggestions and criticism of any kind. To arrange an appointment, please send an email to casemarcapane@gmail.com
Our staff are trained to handle every kind of emergency and request with the utmost professionalism. However, in the event of disrespectful behaviour towards the staff on duty,
no compromise will be accepted and you will be asked to leave the premises of our property immediately, both indoors and outdoors.
09 Entrance
The entrance to our property is at Corso Umberto I, 261; you can park along the street, where you can feel at ease thanks to the
surveillance cameras installed at several shops in the area.
10 Minors
All minors must be accompanied by an adult and present a valid identity document. Minors who do not meet these requirements will not be allowed into the premises of our property. Accompanying adults are directly responsible for the behaviour of minors, both inside and outside the hotel; any damage caused will be charged without notice.
For safety reasons, minors are not allowed in the wellness area unless accompanied by an adult.
11 Payments
We accept cash payments, but you can also pay by bank transfer
using our IBAN, or by debit card and credit card (Visa, Mastercard, American Express).
12 Outdoor pool
Access to the outdoor pool is free for guests staying overnight at our property, with no need to book. Minors must be accompanied by an adult. You can enjoy a swim every day from 8:00 to 20:00. For hygiene reasons, room towels may not be used;
you can hire sanitised towels for just € 3.00, which covers the laundry costs.
If you are not staying with us but would like to use the pool, you may do so for a fee, after consulting the owners to agree on the price based on the hours of use.
Please remember that we may not have sunbeds and deckchairs for all guests, and sun exposure is not guaranteed for the whole day.
13 Cleaning
Every day, our staff take care of the cleaning and hygiene not only of the rooms and bathrooms, but also of all the common areas of the property. Bed linen is changed every three days, and all bathrooms are equipped with dispensers for toiletries.
If you need additional courtesy products or more frequent changes of the room supplies, please do not hesitate to contact reception.
14 ID registration
On arrival, all guests, including minors, must present a valid identity document for registration and for reporting their presence to the competent authorities. If the document is not presented, access to the room will not be possible. For groups, the group leader will automatically be held responsible for any damage caused to the property or to other guests and may be asked to leave without further notice.
It is strictly forbidden to let unregistered persons into the room, in accordance with the regulations in force on hospitality in accommodation facilities.
15 Quiet hours
From 23:00 to 7:00, we ask you to behave respectfully so that all guests of the property can rest. This includes keeping your voice down, avoiding noisy clogs, closing doors gently,
keeping the volume of electronic devices low and generally keeping things quiet. If these rules are not observed,
we reserve the right to ask you to leave the premises immediately and to charge for any damage caused to the property and to other guests.
16 Restaurant and Bar
We do not currently offer full board or half board. You are welcome to eat food and drinks brought in from outside or ordered for delivery directly to your room, or to use our kitchen.
Each room has a mini fridge containing water (€ 1.00 per bottle) and Coca-Cola (€ 2.00 per bottle), where you can store your food.
If you would like recommendations for restaurants, trattorias or pizzerias nearby, our staff will be happy to help. For any other request, please do not hesitate to contact reception.
17 Spa
Our SPA area is available by reservation only. The wellness circuit includes a sauna and a heated hot tub. Entry for 60 minutes costs €60 for one person, €100 for two, €120 for three and €150 for four people.
An additional discount is available for guests staying at our property. Please contact us to book your preferred time.
Please note that access to the SPA is strictly forbidden to minors unless accompanied by an adult.
18 Tourist tax
Accommodation facilities in the province of Caltanissetta apply a tourist tax of €1.00 per person per day, from which children up to 12 years of age are exempt.
If your stay lasts more than 3 days, you will no longer need to pay the tourist tax from the fourth day onwards.
Payment is made directly at the property and in cash; the tax cannot be paid by credit card or debit card.
19 Wi-Fi
Our Wi-Fi service is available throughout the property and lets you browse at high speed directly from your room.
However, the company cannot be held responsible for any malfunction of the internet connection or of other services (water, electricity, etc.).
20 Billing details (our company):
B&B Dab's S.R.L.
Via Torquato Tasso S.N.C. - 93019 - Sommatino (CL)
VAT number: 02001880851
PEC (certified email): dabs.srl@pec.it
21 Bank details:
SICILBANCA
Account holder: B&B Dab's S.R.L.
IBAN: IT 26 T 08985 83450 0000 0100 8443
BIC code: CCRTIT2TNIS
